FAQs

Last updated January 2026.

• Why choose Designmax instead of a full-time hire?

  Senior designers often cost well over $120,000 a year once salary, benefits, and bonuses are included. A Designmax subscription charges only for the days in use and can be paused whenever work slows down.

• How fast will I receive my designs?

  Most tasks arrive within 48 hours. More complex work, such as a full mobile-app prototype, may take a few extra days, but progress updates land every one to two days.

• Who handles the design work?

  You will work directly with me, Max Bazler, the founder of Designmax. No subcontractors or anonymous production teams.

• Which design tools are used?

  Figma is the primary platform for most design requests. Adobe Illustrator and Photoshop are used for vector art and imagery. Webflow is used for website development.

• What services are not offered?

  Designmax does not cover the following types of design work:

  • 3D modeling
  • Illustration / hand-drawn artwork
  • Animated graphics (GIFs, Lottie animations, etc.)
  • Complex packaging design (multi-part dielines, compliance-heavy projects)
  • Extensive document layout (medical forms, legal templates, tax docs, etc.)
  • Adobe InDesign layouts (magazines, books, or catalogues)

• What happens after I subscribe?

  Within 24 hours, a private Trello board and Slack channel are created. Requests can be added to Trello at any time. The entire process is asynchronous, eliminating kickoff calls.

• How should I submit a request?

  Attach or link any helpful assets—Google Docs, wireframes, Loom videos, screenshots. If it fits in a Trello card and makes the request actionable, it can be designed.

• Is there a limit on queued tasks?

  No. Add as many design requests as you like. They will be completed one at a time in the order you set.

• How are large projects handled?

  Big projects, such as multi-page Webflow sites or complex prototypes are broken into milestones. You receive new updates every few days until the request is completed.

• How does Webflow development work?

  Webflow sites are treated like any other request. If Webflow supports the features you need, send a request in and the site will be built out. Once finished, it will be transferred to your own Webflow account. An active Designmax subscription is not required to keep the site live.

• What if I do not like the first draft?

  Revisions are unlimited while your subscription is active. Tasks are iterated upon until you are satisfied, no extra fees.

• Can I pause the subscription?

  Yes. Billing is based on a rolling 31-day counter. Pause any time when work slows down and bank unused days for later.

• What if I only have one design request?

  Subscribe, complete the project, pause the plan, and return when new work appears. Your remaining days will be ready when you are.

• Can I cancel whenever I like?

  Yes. A Designmax subscription is month-to-month with no long-term commitment.

• Are refunds offered?

  There is a 7-day risk-free period during your first month. If you decide the service is not a fit within that week, 80 percent of your payment will be refunded. Because of the nature of work, refunds are not available after the first seven days, and the risk-free trial applies only to your initial month, not to any months that follow.